Cancellation & Refund Policy

Cancellations

Cancellations must be made before 4pm prior to the day of delivery.

Cancellations must be made by telephone on 01268 520166.

Refunds

Our refund policy is as follows:

Where cancellations are made prior to 4pm on the day before delivery, we will issue a full refund to your payment card.

If cancellation is made after 4pm on the day prior to delivery, we are unable to make a refund.

Rescheduling of delivery dates is possible up to 4pm on the day prior to delivery, with no extra charges payable.

Please call  01268 520166 if you need to reschedule a delivery.